Higher telecalling productivity
Use live calling data, not guesswork, to see where each caller can do more.
Every call your team makes,
logged in your CRM
Flowzo CallSync turns every SIM call into a CRM record. See who called whom, for how long and what happened next, from one dashboard.
Built for how calling teams really work
CallSync tracks inbound and outbound SIM calls and writes them to the lead timeline, so sales, marketing and support calling becomes measurable and repeatable.
Monitor every call
Track incoming, outgoing, missed and connected calls for every team member in real time, from one dashboard.
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Manage every lead
Every call lands on the right lead automatically. Reps add status and notes, and managers see who is untouched.
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Reports by rep
Daily and periodic call reports by rep, with recordings and call data pushed to your tools through API and webhooks.
Learn moreProven outcomes for calling teams
Teams that log every call in one place spend less time chasing updates and more time on the next conversation.
Less idle time
See attempted, missed, rejected and disconnected calls every day and close the gaps.
Faster performance reviews
Live analytics for every team member, so nobody builds a report by hand.
Fewer manual updates
Contact updates, lead handling and reporting run on their own through the Flowzo CRM.
Available for Android
Install on your team's phones. Track from the cloud.
Install CallSync on your team's Android phones and every call syncs to one cloud dashboard. Managers get team-wide call logs and the numbers to review performance, with no manual reporting.
100%SIM-based, no VoIP needed
Autoor manual call sync modes
Real-timepush to your CRM
Androidapp for your whole team
Everything your calling team needs, in one place
From live dashboards to recordings and lead reports, CallSync gives managers the full picture without chasing reps for updates.
- 01
Team dashboard
Track telecalling team performance on a single dashboard.
- Total calls, duration and connected calls
- Unique clients reached
- Hour-by-hour calling activity
- 02
Manage Employee
Add your telecalling team, set permissions and exclude personal numbers from reports.
- Admin users and permissions
- Exclude internal numbers
- Replace or add numbers any time
- 03
Detailed Team Reports
Extract detailed calling reports by employee for incoming, outgoing, missed and rejected calls.
- Periodic reports for any date range
- Export as PDF
- Working-hours report
- 04
Reporting & Analytics
Find the best time to call, engagement windows and average calling duration of the team.
- Peak calling hours
- Average and total talk time
- Connectivity trends by rep
- 05
Call History
Open detailed calling history, recordings and call notes for every team and lead.
- Direction, duration and outcome
- Notes saved against each call
- Everything on the lead timeline
- 06
Call Recording Synchronization
Monitor, listen to and retrieve incoming and outgoing call recordings in real time.
- Recordings uploaded to the cloud
- Playback from the lead record
- Storage available as an add-on
- 07
Daily Status Updates
Get an automatic team calling report in your inbox every day.
- Calls placed and talk time
- Leads touched
- Delivered to managers by email
- 08
Leads Management
Manage leads together with their calling data in one place.
- Custom lead form fields
- Lead status changes
- Leads distribution
- 09
Leads Reporting
See how many leads were contacted, the last contacted date, and which leads never connected.
- Leads not contacted
- Last contacted date
- Closure-rate statistics
Live in three steps
Go from install to synced calls in about 10 minutes.
1
Install the Flowzo CallSync app from Google Play on employee smartphones.
2
All calling data syncs automatically in real time.
3
Open the real-time calling dashboard and daily email reports to track productivity.
Questions, answered
No. Flowzo CallSync uses your device's regular SIM-based calling, the same way you normally make calls.