Per user
SIM Based Calling
- Call tracking and lead management included
- No VoIP number needed
- Android app for your whole team
Call tracking
- Track CallsAutomatically log call details, duration and type (incoming, outgoing, missed) straight from the SIM.
- Summary & AnalysisCall connectivity, talk time, peak calling hours and rep efficiency in one view.
- Working Hours ReportAnalyze calling activity during working hours versus off-hours.
- Periodic ReportsScheduled daily, weekly or monthly call reports for any date range, exported as PDF.
- Never AttendedA separate list of missed calls that were never called back.
- Never ReceivedA separate list of calls you dialed but never connected.
- Manage Admin UsersAdd users and manage their permissions on the web dashboard.
- Daily Status ReportGet an automatic end-of-day report emailed to your mailbox.
- Exclude NumbersKeep internal and personal numbers out of reports and statistics.
Lead management included
- Manage LeadsView lead profiles, add notes and log follow-ups right after a call.
- Communicate Using AppReps can call or WhatsApp assigned leads from the CallSync app.
- Custom Lead Form FieldsCustomize post-call forms with disposition, notes and deal value.
- Leads ReportLead statistics and call outcomes by source to measure closure rates.
- Leads Not ContactedA separate list of newly assigned leads that have not been called yet.
- Lead Status ChangesUpdate the pipeline stage from the call completion screen.
- Leads DistributionDistribute unassigned leads to reps and follow up in one place.