What can I manage inside FlowZo CRM?

You can manage leads, contacts, companies, deals, tasks, meetings, notes, chats, emails, call activities, files, and dashboard insights — all from one system.

Can I create custom fields for leads and companies?

Yes. Create lead attributes, company attributes, assign them to attribute sets, and verify them during record creation — fully configurable to your workflow.

Can I filter and save views?

Yes. Use filters, advanced filters, and smart views to organize records the way your team works best. Save any view for instant access.

Can I export deal and lead data?

Yes. Deals, leads, companies, and reports can all be exported from the CRM for analysis, sharing, and business intelligence.

Does Flowzo CRM integrate with WhatsApp and Instagram booking requests?

Yes! Flowzo CRM connects with WhatsApp Business, Instagram DMs, Facebook messages, and website forms. All incoming client enquiries and appointment requests are automatically captured into one central CRM dashboard.

Can I set up automatic appointment rebooking reminders?

Absolutely. You can configure automated follow-up sequences (e.g., 14 days or 30 days post-appointment) via WhatsApp or SMS to gently nudge clients to rebook their next treatment.

How does Flowzo CRM help reduce client no-shows?

Flowzo CRM sends automated booking confirmations, 24-hour appointment reminders, and pre-visit notifications over WhatsApp and SMS, reducing no-shows by up to 40%.

Can I manage staff schedules and multiple stylist calendars?

Yes. Flowzo allows you to visualize weekly schedules, track stylist availability, assign incoming client bookings to specific team members, and manage multi-staff salon operations effortlessly.

Is there a client loyalty program or reward tracking feature?

Yes. You can track visit frequencies, set up automated loyalty rewards (e.g. at every 5th or 10th visit), and reward returning clients without manual discount voucher hassle.

Beauty & Salons

Every client Always returning

Keep your appointment books full and your clients loyal. Automated booking reminders, re-engagement sequences, and loyalty tracking — all in one place.

40%Fewer No-Shows

2.5×Client Revisit Rate

AutomatedLead Capture

*Performance metrics represent estimated target outcomes and workflow benchmarks based on automated SLA routing.

Appointments · TodayLive

Core Features

CRM as polished as your service

Beauty-specific workflows — from first booking enquiry to a loyal, returning client.

01 / APPOINTMENT PIPELINE

Booking-to-Return Flow

Every new client enters a nurture sequence: post-visit thank you, rebooking nudge at day 14, loyalty reward at appointment 5.

02 / LIVE ACTIVITY

Salon Activity Dashboard

See today's appointments, pending enquiries, and upcoming rebookings at a glance. Always know who's coming in next.

03 / SCHEDULING

Appointment Calendar

Visualize your week, manage stylist availability, and reduce gaps. Automated SMS reminders eliminate last-minute no-shows.

The Problem

Most salons focus on filling today's appointments.

We focus on building lifetime clients

No-shows killing revenue

Clients forget. Without reminders, empty chairs cost real money every single week.

One-time visitors

Clients come once and never return — because no one followed up with a rebooking nudge.

WhatsApp chaos

Enquiries come through personal WhatsApp, Instagram DMs, and calls — all getting lost.

No loyalty system

Giving away discounts manually instead of running a structured, trackable loyalty program.

How It Works

Three steps to a fully booked salon

1STEP 01

Capture All Enquiries

Connect Instagram, Facebook, website forms, and WhatsApp Business. Every booking request goes into your CRM instantly.

2STEP 02

Automate Confirmations

Send instant booking confirmations, 24-hour reminders, and post-visit follow-ups automatically. No manual messages needed.

3STEP 03

Drive Repeat Visits

At 14 days post-visit, a rebooking message goes out automatically. Trigger loyalty rewards at every 5th appointment.

Everything behind Beauty workflows

Each workflow above runs on the same core CRM features you can use for any team.

Lead management

Capture, score and assign every enquiry automatically.

Explore →

Pipeline management

See every deal by stage and move it forward in one click.

Explore →

Deal management

Track value, owners and next steps for each opportunity.

Explore →

Lead automation

Trigger follow-ups the moment something changes.

Explore →

In-built WhatsApp

Message customers from the CRM with full history.

Explore →

Reports & analytics

Know what works with live dashboards per team and source.

Explore →

FAQ

Frequently asked questions

Does Flowzo CRM integrate with Instagram and WhatsApp booking?+

Yes. Flowzo CRM captures enquiries and booking requests directly from WhatsApp Business, Instagram DMs, Facebook messages, and your website booking forms into a single unified salon CRM.

Can I set automatic rebooking reminders for salon clients?+

How does Flowzo CRM help reduce salon no-shows?+

Can I track client visit history and service preferences?+

Can I manage staff schedules and appointment calendars?+

Ready to fill your appointment book?

Join beauty and salon businesses using Flowzo CRM to reduce no-shows, drive repeat clients, and grow steadily.